📜 Terms and Conditions – Club Hero

📌 Introduction

Welcome to Club Hero! By using our website or purchasing through any of our channels, you agree to comply with the following terms and conditions. Please read these terms carefully before completing any purchase.

1. Acceptance of Terms

By using the Club Hero platform, you acknowledge your full agreement to these terms and conditions.
We reserve the right to modify the terms at any time, and updates will be published on the official website.

2. Registration and Account

  • Accurate and complete information must be provided when creating your account.

  • The user is responsible for maintaining the confidentiality of login data.

  • Club Hero has the right to suspend or cancel the account in case of suspected illegal or fraudulent use.

3. Orders and Payment

  • All orders depend on product availability in stock.

  • The order is confirmed after payment is completed through the available payment methods.

  • We may request additional information to verify identity before accepting the order.

4. Shipping and Delivery

  • We offer delivery service to Greater Cairo and all governorates of Egypt.

  • Shipping is free within Greater Cairo and the regions upon product receipt.

  • Delivery time varies depending on the customer's location and order volume.

  • We are not responsible for delays caused by circumstances beyond our control (such as weather conditions or shipping company malfunctions).

5. Exchange and Return Policy

  • You can request an exchange or return of the product within 14 days from the date of receipt.

  • The product must be in its original condition, unused, and fully packaged.

  • Refunds are made using the same payment method used.

  • Please review the detailed exchange and return policy on the website.

6. Intellectual Property Rights

  • All rights to published content (texts, images, logos, designs) are owned by Club Hero.

  • No content may be copied or used without prior written consent.

7. Permitted Use

  • The website is prohibited from being used for any illegal or unauthorized commercial purposes.

  • Reselling products without official permission from Club Hero management is not allowed.

8. Disclaimer

  • Products are provided "as is," without any additional warranties beyond the stated quality.

  • The company is not responsible for damages resulting from misuse or improper use of the products.

9. Contact Us

For inquiries or complaints, you can contact customer service through the contact details on our official website or via email: clubhero15@gmail.com.

🥿 By using Club Hero's services, you fully agree to these terms. We wish you an enjoyable and safe shopping experience!